| Project Name is not appearing on the Configuration page. |
Confirm that the Username has access to view and edit the project. |
| Bugcrowd issues are not pushed upstream. |
Check whether Field Mapping is configured correctly. If the problem persists, confirm that the Jira user has permissions to create issues. |
| Pushing to Jira Summary Field |
Jira has a default character limit of 255. |
| Unable to complete error |
Confirm that the Custom Field Mapping {key:value} value portion equals the text field. |
| Authentication Error - Unexpected end of JSON input. |
Make sure that the site URL is https:// or connecting to the root Jira URL |
| Import existing issues from Jira |
See known issues imports
|
| Jira disconnects automatically due to an error |
Submit a support ticket via the Bugcrowd Support Portal, requesting Bugcrowd to enable the integration setting that will stop Jira from disconnecting when an error occurs. |
