Navigating between Programs

If your company runs multiple programs, you can switch between them without having to login to different accounts.

  1. Click on the Program drop-down.

    Click on the current program’s name to display a drop-down list of all active programs for your organization.

    program-drop-down

    Each program uses colors to display three key stats:

    • Gray: Number of submissions that are being processed
    • Blue: Number of triaged submissions
    • Green: Number of resolved submissions

    example-program

  2. Select a Program.

    From the dropdown list, click on the program you would like to access.


Onboarding
Account Management
Program Management
Reporting
Submission Management
Integration Management