- Manually Pushing Crowdcontrol Submission Upstream to Jira
- Automatically Pushing Crowdcontrol Submission to Jira
Manually Pushing Crowdcontrol Submission Upstream to Jira
When you enable the Integration status option, the Push to Jira link is available for each submission. To manually push the submission to Jira, click Push to Jira. A new ticket is created in Jira based on the configured issue type.
If the submission was already pushed to Jira, then any data updated in the Crowdcontrol submission is automatically updated in the Jira ticket based on the field mapping. For more information, see mapping fields between Crowdcontrol and Jira.
Automatically Pushing Crowdcontrol Submission to Jira
You can automatically push the submission from Crowdcontrol to Jira when the submission’s state changes to Unresolved or Triaged in Crowdcontrol. To enable this, on the Issue Creation page, perform the following:
Move the slider to the right for the Enable Automatic Jira Issue Creation option.
In Submission State, select Unresolved or Triaged.
The Integration updated message is displayed and the setting is saved.