Viewing Jira Integration Error Log

The Jira Error Log is a tool designed to help troubleshoot communication errors that may occur while using a Jira integration. It wraps all outgoing API requests from Crowdcontrol such as ticket creation and updates. It logs them in a table whenever an error is detected, which can be viewed under the /error_log.

To view the error log:

  1. Open the Jira integration for which you want to view the audit log.
  2. Click Audit error log on the left panel. All the Jira integration errors are displayed.
  3. Click the error for which you want to view the details.

view Jira integration errors