Managing Notifications

Notifications alert you when something occurs in a program that requires your attention. Crowdcontrol offers a tailor-made notification experience allowing you to customize when and where you would like to be notified. You can choose to receive notifications when:

To configure the notification settings, click on your profile picture and then click Notification settings.

notification settings option

The Notification settings page is displayed.

notification settings page

Updating Email Notification Settings

You can update your email notification settings to receive alerts when:

  • There are activities on subscribed submissions
  • Team members mention your name in the submission.
  • Submission is assigned to you.

To setup your email notifications, in the Email notifications section, move the slider for the required option to receive alerts.

notification-settings

Updating Subscription Notification Settings

You can manage when you are automatically subscribed to a submission based on a specific action. Choose to be automatically subscribed to a submission when:

  • You edit or comment a submission.
  • You are assigned to a submission or your name is mentioned in a submission
  • Submission changes to a specific state.

To setup your automated subscription settings, in the Subscription settings section, select the particular setting based on your requirement.

subscription-settings

Get Email Notification for Activity on Subscribed Submissions: To receive notifications on the submissions you are subscribed to, you must enable the Activity on subscribed submissions option in the Email notification settings section.

Updating General Activity Settings

You can specify how you want to receive general activity notifications such as team notes, replies from researchers, submission state changes, and rewards paid out a researcher. Choose to receive general activity notifications in-app, both in-app and email, or not at all.

To setup your general activity notification settings, in the General activity section, select the required option:

  • None
  • Web only
  • Web and email

general-activity

Viewing Notifications

The Notifications page lists the submissions that have alerts for you to review. From the Notifications page, you can filter submissions, update your notification settings, unsubscribe from notifications, and mark your notifications as read.

To access the Notifications page, click the Notifications icon next to your avatar.

viewing-notifications

Each submissions has an alert that shows you how many notifications it has. All notifications are grouped per submission.

view-notifications

You can click on a submission to view it. After you view a submission, its notification will be removed from the Notifications page.

remove-notifications

Filtering Notifications

You can apply filters to only show the notifications you want to see. Filters are available for unread notifications and programs.

filter-notifications

Clearing Notifications

After you view a view the changes in the submission, the notification will be automatically cleared from the Notifications page.

If you don’t want to review any submissions, you can mark them all as read.

clear-notifications

Once you refresh, the Notifications page will be empty.

Unsubscribing from Submissions from the Notifications Page

When there is activity on a submission that you’re subscribed to, you’ll receive a notification via email and in Tracker. If you no longer want to receive notifications for submissions, you can unsubscribe from them.

You can choose to unsubscribe from all the submissions that are in the inbox or unsubscribe from individual submissions.

To unsubscribe from a specific submission, click the star next to the submission.

unsubscribe-notifications

To unsubscribe from all the submissions, click Unsubscribe All.

unsubscribe-all-notifications

To resubscribe to a submission, you’ll need to do it from within the submission.


Onboarding
Account Management
Program Management
Reporting
Submission Management
Integration Management