Support

Note If your a researcher looking for support, use the researcher specified channels at Researchers > Support

When you are in need, we have a few different channels to reach out to for all concerns and inquiries.

For any issues with researchers on your program, send an email to escalations@bugcrowd.com. For more information, see reporting an incident

For inquiries related to payment to Bugcrowd, send an email to ar@bugcrowd.com.

For anything else, you can message us in-app or by sending an email to support@bugcrowd.com.

Click the orange icon on the right corner of the page.

in-app-widget

The in-app widget opens, where you can chat with Bugcrowd support for any information you need.

in-app-chat


Onboarding
Account Management
Program Management
Reporting
Submission Management
Integration Management