Note If your a researcher looking for support, use the researcher specified channels at Researchers > Support

When you are in need, we have a few different channels to reach out to for all concerns and inquiries.

For any issues with researchers on your program, send an email to For more information, see reporting an incident

For inquiries related to payment to Bugcrowd, send an email to

For anything else, you can message us in-app or by sending an email to

Click the orange icon on the right corner of the page.


The in-app widget opens, where you can chat with Bugcrowd support for any information you need.


Account Management
Program Management
Submission Management
Integration Management