Reporting an Incident for a Submission

Click the Report an Incident Icon

For a submission, click the icon and select Report an incident.

report-incident-icon

The Report an incident page is displayed.

page

Select a Reason for the Incident

From the Reason drop-down menu, select the reason for the incident. The available options are:

  • Behavioural: Disruptive testing, unprofessional, or aggressive behaviour.
  • Disclosure: Unauthorized or threatened disclosure of vulnerability information.
  • Out of scope: Testing targets outside the approved program scope.

select-reason

Provide Description for the Incident

In the Description section, you can provide the incident details along with additional submissions URLs and/or Researcher user names. To style your text, you can apply the Markdown syntax. For more information, see using markdown for formatting content.

description

After providing the incident Reason and Description, click Submit incident.

Once you submit the escalation, Bugcrowd will review the escalation and decide the required action.

Before our team is able to fully review the submission, if another team member tries to escalate the submission, they will see the below within the escalation form to help prevent double reports.

duplicate-incident-message

After reviewing the escalation we will update you with the status which one can see directly within the submission.

submission-escalation-message


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