Incorrect Reward Adjustment

Although rare, sometimes Program Owners have made mistakes when rewarding for vulnerabilities. Therefore, adjustments may be needed. When a reward is cancelled, an email notification is sent that provides the reason for the change. This is also available on the Submissions page. Program Owners can cancel a reward within 8 hours and then award the correct amount.

The following image provides an example of the notification email.

incorrect-amount

Click View Submission Details within the email to view the recent updated amount details.

recent-amount-updated

You can also view the updated reward on the Submissions page. Click Accepted at the top of the page.

accepted

Click on the relevant submission, and scroll down to the latest update to view the corrected amount.

corrected-amount


Onboarding
Account Management
Security Program Management
Invites
Engagement Management
Submission Management
Receiving Rewards
Engagement Brief