Verifying Your Identity

In order to qualify for consideration for some private programs, you may consider having your identity verified. You can upload a copy of your approved identification document and take a well-lit photo of your face via the embedded portal for Netverify, a third-party provider we use to perform the identity check.

You have two attempts to verify your identity.

Step 1: Have Your Identification Document Available

Netverify recognizes most passports, identity cards, or driver’s licenses as valid options that you can use as your identification document. The list of approved documents is at NetVerify’s discretion and all licenses or IDs should be a plastic card to be recognized by their system.

Step 2: Go to Your Account Settings

  1. Log in to Bugcrowd and go to your account settings.

    account-settings

  2. Click the Identity Verification tab.

    verifying-attempts

Step 3: Start the Verification Process

Click Start Identity Verification to begin the identification process.

start-identity-verification

You will be redirected to Netverify. Click Start verification to begin the verification process through Netverify.

start-id-verification

Step 4: Select Your Country of Citizenship

Enter your document’s issuing country in the field below. If the Netverify supports the country, you will see a list of ID types.

choose-issue-country

Choose the ID type you want to use to verify your identity.

select-id-type

Step 5: Take a Photo of Your Document

Netverify allows you to choose between uploading a scan of your document or taking a picture with your computer’s webcam.

We strongly recommend that you take well-lit pictures and your document is visible. Your document and the photo on your document are used to process the second part of the verification. If these are not clear, then the verification will fail.

capture-image

Follow the instructions on the screen for the option that you choose.

Step 6: Upload a Photo of the Front of your Document

capture-image

Follow the instructions on the screen for the option that you choose.

Step 7: Take a photo of the Back of your document (if applicable)

Follow the instructions on the screen for the option that you choose.

If you have choosen passport as a verification document, then skip this step.

Step 8: Take a Webcam Photo of Your Face

capture-image-of-face

Follow the instructions on the screen for the option that you choose.

Only take a photo of yourself with your webcam for this step: While Netverify’s system allows you to upload a photo for this step, it always fails the authorization. Hence, it is recommended to take a selfie. You have two attempts to verify your identity. If you have any problems or have used your attempts, send an email to support@bugcrowd.com.

Step 9: Finish the Verification Process

When your upload finishes, you will be redirected to Bugcrowd. It may take a few minutes for your identification to process, but when it completes, you will receive an email from support@bugcrowd.com confirming your successful identity verification and Completed will be shown as the status next to your verification attempt in your Bugcrowd researcher profile under Identity Verification.

identify-verification-attempts

If you have another nationality you would like to verify, click on the Verify Another Identity button. We recommend that you verify yourself for each nationality you belong to by going through the same verification process steps again.

verify-another-image

You have two attempts to verify your identity. If you have any problems or have used your two attempts, send an email to support@bugcrowd.com.


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