Request a Response (RaR): Your requests no longer expire
We’ve updated how Request a Response (RaR) works. Open RaRs no longer expire after a fixed period. Your request now stays open until it is resolved, so it will no longer be closed automatically before you receive an answer.
What this means for you:
- There is no longer a countdown or expiry timer on your RaRs.
- Each RaR shows the date it was created, so you can track how long it has been open.
- As before, when one of your open RaRs is resolved, it frees up 1 active account slot allowing you to open a new RaR, but permanently counts as 1 of your 2 allowed requests for the specific submission.
All RaR activity continues to be recorded in the submission’s Activity.
