Auto-assign triaged submissions to a default team member to notify them of any actionable submission as soon as it has been validated by our Technical Operations team.
Role-Based Access Restrictions: Setting a default team member for the auto-assign submission feature is restricted to Organizations Owners and Program Admins.
To auto assign submissions, follow these steps:
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From the drop-down menu, select the program for which you wish to assign the submissions.
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Select Settings on the Crowdcontrol Navbar.
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On the Settings page, select the Manage team tab.
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On the right-hand side, use the drop-down field to select a team member to act as the primary user to be auto-assigned to all submissions moved to the ‘New’ status.
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Once you have selected the team member, the settings will auto-save. A green pop-up notification will appear at the bottom of the screen.