IBM Resilient

Crowdcontrol integration with IBM Resilient allows you to synchronize accepted submissions from Crowdcontrol to the Resilient platform. Allowing you to create a new Resilient incidence with vulnerability data from Crowdcontrol so that customers can fix the vulnerability.

The Resilient integration is set up in the program’s settings and is specified to send notifications for activities in that program. There is no limitation on the number of projects that can be set up with the Resilient integration. To push or view an issue in Resilient, you must be authenticated as Bugcrowd will not collect any authentication permissions.

Setting Up IBM Resilient Integration

  1. Go to Settings > Integrations.


  2. In IBM Resilient, click Add integration.


  3. Click Add IBM Resilient Integration to setup your project.


  4. Specify the following information:

    • Integration Name: Provide a name for the integration.
    • Instance: Specify the Resilient instance URL.
    • Integration status: Select Enabled for allowing submissions to be pushed to Resilient. By default, it is Disabled.


  5. Click Save Integration.


    The integration project is displayed in the IBM Resilient integrations page.


    To setup another integration project, click Add IBM Resilient Integration and perform the same steps.

    If you have setup the Resilient integration project appropriately, then Connected is displayed on the Integrations page. It also shows the number of project instances that are configured.


    You cannot delete a Resilient integration project. You can only disable the integration setup.

Pushing Submissions to Resilient

  1. After you have setup and enabled IBM Resilient integration, you can go to any submission and click Push to IBM Resilient.


    The Push to Resilient Integration pop-up window is displayed.

    If you have setup multiple integration projects, then the Push to IBM Resilient link will be displayed for each integration in the submission. You can push the submission to the required Resilient integration project.

  2. To create the incident in Resilient, click Create the incident.


    The Create New Incident page displays the contents of the submission. You can edit the information before creating the incident.


  3. Click Create.


    The incident is created in Resilient.

  4. Copy the ID number from the incident page.


  5. Go back to the Push to Resilient Integration pop-up window and enter the incident number in External Link ID.


  6. Click save.


    The ID is displayed on the submission as a link. Click this link to access the Resilient incident within Crowdcontrol for further updates.


Editing Existing Resilient Integration

To edit an existing Resilient integration:

  1. On the IBM Resilient Integrations page, click the integration that you want to edit.


  2. Update the required information in the following fields:

    • Integration Name: Update the name of the integration.
    • Instance: Specify the Resilient instance URL.
    • Integration status: Select Enabled to push submissions to Resilient. Else, select Disabled.


  3. Click Save Integration.


    The integration project is saved.

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